Life can be unpredictable and plans sometimes need to change, which is understandable. To help with the smooth running of the service and fairness to all clients, the following policy applies to postponements, cancellations, and missed appointments.
Cancellations and Rescheduling
- 48 Hours’ Notice: If you need to cancel or reschedule a session, I respectfully ask for at least 48 hours’ notice. This allows me to offer the slot to someone else who may be waiting.
- Less Than 48 Hours’ Notice: Cancellations or rescheduling made with less than 48 hours’ notice will be charged at the full session fee.
- No Shows: If you miss a session without prior notice, the full fee will apply.
How to Cancel or Reschedule
You can cancel or reschedule by emailing me at contact@elainasmith.co.uk
Please don’t rely on social media or third-party messaging apps to notify me of changes, as these can sometimes be missed.
Recurring Appointments
If you have recurring sessions, continued cancellations or rescheduling may result in your time slot being offered to another client. If you’re going through a period of uncertainty or change, we can discuss this and explore the best way to support you.
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Life can be unpredictable and plans sometimes need to change, which is understandable. To help with the smooth running of the service and fairness to all clients, the following policy applies to postponements, cancellations, and missed appointments.
Cancellations and Rescheduling
- 48 Hours’ Notice: If you need to cancel or reschedule a session, I respectfully ask for at least 48 hours’ notice. This allows me to offer the slot to someone else who may be waiting.
- Less Than 48 Hours’ Notice: Cancellations or rescheduling made with less than 48 hours’ notice will be charged at the full session fee.
- No Shows: If you miss a session without prior notice, the full fee will apply.
How to Cancel or Reschedule
You can cancel or reschedule by emailing me at contact@elainasmith.co.uk
Please don’t rely on social media or third-party messaging apps to notify me of changes, as these can sometimes be missed.
Recurring Appointments
If you have recurring sessions, continued cancellations or rescheduling may result in your time slot being offered to another client. If you’re going through a period of uncertainty or change, we can discuss this and explore the best way to support you.
Life can be unpredictable and plans sometimes need to change, which is understandable. To help with the smooth running of the service and fairness to all clients, the following policy applies to postponements, cancellations, and missed appointments.
Cancellations and Rescheduling
- 48 Hours’ Notice: If you need to cancel or reschedule a session, I respectfully ask for at least 48 hours’ notice. This allows me to offer the slot to someone else who may be waiting.
- Less Than 48 Hours’ Notice: Cancellations or rescheduling made with less than 48 hours’ notice will be charged at the full session fee.
- No Shows: If you miss a session without prior notice, the full fee will apply.
How to Cancel or Reschedule
You can cancel or reschedule by emailing me at contact@elainasmith.co.uk
Please don’t rely on social media or third-party messaging apps to notify me of changes, as these can sometimes be missed.
Recurring Appointments
If you have recurring sessions, continued cancellations or rescheduling may result in your time slot being offered to another client. If you’re going through a period of uncertainty or change, we can discuss this and explore the best way to support you.
Life can be unpredictable and plans sometimes need to change, which is understandable. To help with the smooth running of the service and fairness to all clients, the following policy applies to postponements, cancellations, and missed appointments.
Cancellations and Rescheduling
- 48 Hours’ Notice: If you need to cancel or reschedule a session, I respectfully ask for at least 48 hours’ notice. This allows me to offer the slot to someone else who may be waiting.
- Less Than 48 Hours’ Notice: Cancellations or rescheduling made with less than 48 hours’ notice will be charged at the full session fee.
- No Shows: If you miss a session without prior notice, the full fee will apply.
How to Cancel or Reschedule
You can cancel or reschedule by emailing me at contact@elainasmith.co.uk
Please don’t rely on social media or third-party messaging apps to notify me of changes, as these can sometimes be missed.
Recurring Appointments
If you have recurring sessions, continued cancellations or rescheduling may result in your time slot being offered to another client. If you’re going through a period of uncertainty or change, we can discuss this and explore the best way to support you.